What is Optometry Practice Management Software?
Practice management software is a type of software that medical offices use to help manage their day-to-day business. The primary use of this software is for financial and administrative purposes.
Generally speaking, practice management software analyzes data related to billing and patient demographics and performs functions related to billing, scheduling (appointments), and reporting. Most of the time, practice management software will also integrate with electronic medical records software.
Some practice management software systems are designed for specific types of medical practices. For example, an optometrist’s office may prefer to use optometry practice management software, as this type of software would be entirely focused on the unique needs of an optometrist’s office setting and the functions therein. This may include functions such as sending patients notifications to pick-up their eyeglasses and providing them with eye-care-specific educational information, in addition to the standard functions such as scheduling and appointment reminders.
The Benefits of Optometry Practice Management Software
There are many benefits when it comes to implementing optometry practice management software within an office’s day-to-day operations. Here are just a few key benefits:
- There are a large number of practice management software solutions to choose from, and most of them tend to be very user-friendly.
- Practice management software can help to enhance the performance of office staff.
- This software is known to improve the office’s operations overall. These systems are very efficient.
- Practice management software is extra beneficial in medical settings where the flow of patients is continuous, such as in most optometry offices.
- Saving time is one of the biggest benefits of this type of software because optometrist offices are very busy places with a lot of behind-the-scenes work that needs to be done to keep it all running, from appointment confirmations to marketing.
- Many practice management systems have functions that aim to improve patients’ overall experience, such as helping them pay bills or make an appointment in a more convenient way.
- The use of a practice management system has been shown to increase the profitability of a clinic. According to one case study, the Virginia Eye Institute increased its appointment revenue by $1.6 million after implementing an optometry practice management system.
Top 7 Optometry Practice Management Software Programs for 2020
Practice management solution providers have long recognized the mammoth size of this market and have not been disappointed in delivering on a range of optometry-specific software options. This section will explore some of the leading optometry practice management software solutions available on the market for 2020.
Solutionreach is a practice management software that offers a wide range of features designed to reduce the number of patient no-shows, increase the number of patient visits, fill in open appointment slots, help with patient acquisition, and improve patient experiences, and more.
This program can do things like keeping track of to-do lists, managing patient waitlists, sending appointment reminders and birthday messages, running marketing campaigns, sending patient newsletters, and more. Optometry-specific functions include things like sending notifications to pick-up eyeglasses.
Do they offer a Free trial?: Solutionreach has an option on their website that allows prospective users to schedule a demo and also earn a $50 gift card.
What is the Price?: Pricing is customized to an office’s individual needs. Prospective users can obtain a pricing quote by signing up for the demo.
Do they have a Mobile app?: Yes. Solutionreach has a mobile app that allows offices to have real-time text conversations with their patients.
Where is the software hosted?: This solution is cloud-based.
Do they offer Training?: There is a self-help section on their website that includes forums, a virtual user summit, and a searchable help database.
Do they offer Support?: Yes. Users can connect live with a support person.
OD Link is a practice management software that was developed by an optometrist and is designed specifically for optometry offices. This software also includes EMR software. The platform can be customized to meet the user’s needs. OD Link is designed to be a comprehensive solution.
Do they offer a Free trial?: Yes. There is a free trial available on their website.
What is the Price?: $595 for installation and set-up and $450 for data conversion. These prices include training and two installations of OD Link (1 installation per device). Additional installations can be added for $200 each. From there, monthly user fees range from $125-$305 per month depending on hosting type and the office’s gross income(pricing is tiered).
Do they have a Mobile app?: Yes. The program can be run on an iPad.
Where is the software hosted?: There is an option to host the program locally or in a cloud.
Do they offer Training?: Yes. 60 days of training are included in the purchase price. The training is for both office staff and doctors.
Do they offer Support?: Yes. There is a small, expert-level support team that can be reached by email or phone.
#3: Uprise by VisionWeb
Like OD Link, Uprise by VisionWeb is also specifically tailored for optometrists’ offices and also provides a 2-in-1 solution that covers both practice management and electronic medical record functions. There are two platform options users can choose from Uprise Essentials and Uprise Pro.
With Uprise Essentials, users will be able to use the PM and EMR functions, access the e-prescribing feature, secure messaging feature, and will have access to training and support. Uprise Pro includes all of the above, plus it also provides access to frame catalogs, patient reminders, patient educational features, and CodeSAFE® verification tools.
Do they offer a Free trial?: Prospective users can request a demo on their website.
What is the Price?: Pricing is subscription-based. Prospective users can request a quote on the company’s website.
Do they have a mobile app?: No. There is no indication that this software is provided as a mobile app.
Where is the software hosted?: Do they offer Training?: Yes, for both Uprise Essentials and Uprise Pro.
Do they offer Support?: Yes, for both Uprise Essentials and Uprise Pro.
#4: Crystal Practice Management
Crystal Practice Management is a solution that provides inventory management, patient and insurance billing, patient and staff scheduling, and customizable record-keeping. This solution is tailored specifically for optometry offices and features a comprehensive system designed to cover all aspects of optometric office management. Some of these features include EMR, electronic insurance claims filing, and a frame inventory.
Do they offer a Free trial?: There does not appear to be a free trial available for this software.
What is the Price?: The price is dependant on the hosting platform. The cloud version requires prospective users to request a pricing quote, and pricing is done at a monthly subscription rate per device. The in-office version includes unlimited devices and costs around $7,995.00 as of September 2019 and is subject to change.
Do they have a mobile app?: There does not appear to be a mobile app for this software.
Where is the software hosted?: There is an option to have the program hosted locally (in the office) or cloud-based.
Do they offer Training?: Yes. They provide onsite training; however, this service appears to be an additional fee. There are also video tutorials and educational materials available.
Do they offer Support?: Yes. Their support teams can be contacted via email or phone.
Ocuco provides a range of solutions for optometrists and eye care retailers. This comprehensive software suite includes optometry EHR and omnichannel solutions and even lens design software. This software can be customized for any sized business and can even connect multiple practices.
Do they offer a Free trial?: Prospective users can book a demo on the company’s website.
What is the Price?: It appears that Ocuco only gives pricing via customized quotes, depending on the specific products/features the user would like to include.
Do they have a mobile app?: Yes, they have an iPad app.
Where is the software hosted?: It appears that Ocuco provides two hosting options; local/on-premise or cloud-based.
Do they offer Training?: Yes. Their support team provides expert-level training and software installations.
Do they offer Support?: Yes. They note that their support teams are experts in optical and IT.
#6: My Vision Express
My Vision Express is a super-comprehensive software system for optical retailers and optometrists that includes solutions for optical point of sale, practice management, EMR, patient engagement solutions, as well as billing and reporting solutions.
Their practice management solution features records management, demographic information, insurance information, prescription history, appointment features, order history, and more. The software also includes patient engagement features for things like appointment management and marketing.
Do they offer a Free trial?: This company does not appear to offer a free trial of their software.
What is the Price?: Pricing information must be obtained by contacting the company and speaking with a consultant.
Do they have a mobile app?: Yes, they have apps available for iPads, iPhones, and Android devices.
Where is the software hosted?: This software is cloud-based.
Do they offer Training?: Yes. They provide both on-site and remote training services.
Do they offer Support?: Yes. They have live support available via phone, email, or their client support portal.
Flipto is an eye care/vision practice management system designed to help eye care businesses run smoothly and grow. They serve optical stores, optometrists, and ophthalmologists. Some of the features provided include patient record-keeping, invoicing features, claims to process, and also features a business dashboard.
Do they offer a Free trial?: Yes, a free demo is available on their website.
What is the Price?: There are three pricing tiers available for this software, depending on the hosting platform. The SaaS model is subscription-based and is $166/month+, the traditional software option costs $2,750.00, and the private cloud option costs $325 per month.
Do they have a mobile app?: They have an app included in their patient messaging feature.
Where is the software hosted?: There is a software as a service (SaaS) option, a traditional software option, and a private cloud option.
Do they offer Training?: Yes. The company also offers complimentary training services.
Do they offer Support?: Yes, this company offers a range of support services, including remote support services built into the solution, and a web-based help desk, along with the option to contact support via phone.